Frequently Asked Questions


If you cannot find the answer you are looking for in this section then you can contact us and we will help in any way we can. You can either phone us using the contact details from the 'Contact Us' page or you can submit your question through our online messaging system which can be found on the right hand side of this page.

• Do you have parking facilities?
  Yes we have our own excellent parking at our Bridgwater, Lewes and Fareham offices. (then presumably some directions etc). However, Taunton and Wellington offices are both in the centre of the town so there is ample parking nearby. We recommend you park at ...
  
  
• Is the first meeting really for free with no obligation?
  Yes we are happy to meet you to discuss your business affairs at no obligation. We also make great coffee!
  
  
• Can I take out affordable insurance in the event of an Inland Revenue enquiry or investigation?
  Yes we have negotiated insurance cover to suit all types of business.
  
  
• Is it possible to negotiate a fixed fee?
  Yes within reason we are always happy to do so with built in safeguards in the vent of you requiring us to undertake special work or your business grows considerably.
  
  
• Previous accountants I have used keep changing the staff I deal with, can you assure me of continuity of staff?
  Yes we try to ensure that you have as few contact points as possible with the allocated staff looking after you for as long as possible.
  
  
• How do I pay my bill?
  Our preference is for clients to pay us by monthly standing order. In exceptional cases we will consider credit terms.
  
  
• Will I get charged for making phone calls?
  No within reason if you are on a fixed fee then you are welcome to phone.

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